Turning Readiness into a Practical COFI Roadmap
A COFI implementation roadmap helps FSPs turn readiness into action. This Week 5 article explains how to prioritise gaps, assign owners, set target dates and track evidence of progress.
Post-Sale Treatment, Claims Support and Service Standards Under COFI
Post-sale claims support under COFI focuses on what happens after the sale. This Week 4 article covers claims, complaints, cancellations and service standards for FSPs.
How COFI Could Affect Your Licence and Remuneration Model
COFI licence and remuneration model changes could reshape how FSPs understand their activities, supervision, and incentive structures. This Week 3 article explains the practical questions businesses should start asking now.
Can Your Business Prove How Compliance Happens Every Day?
Documented compliance processes help a business show how compliance works in practice through clear steps, defined responsibilities, reliable proof, and effective oversight. This article explains how to test whether your onboarding, advice, complaints, and supervision processes are clear, repeatable, and properly checked.
COFI- From Paper Compliance to Customer Outcomes
COFI Readiness Series COFI Bill South Africa: From Paper Compliance to Customer Outcomes A practical look at fair client outcomes, governance expectations, […]